AppWave Browser FAQs
AppWave Browser FAQs
Q: AppWave Browser can’t connect to AppWave. The Browser issues a warning message indicating that connection to AppWave failed. What should I do?
A: The Browser may not be able to connect to AppWave if the Browser and AppWave are in different domains. If this is the case, in the Browser go to Tools > Connect and in the AppWave field, change the IP address with the host name of AppWave including the domain extension. If AppWave Browser cannot connect to AppWave using a host name, as is the case when a DNS server is not available, do the following on the AppWave host:
- Make sure the server IP is a static IP and is visible from the machine with AppWave Browser installed.
- On the server, edit aaserver.properties in <AppWave install Dir>\conf. Change the line #server.http.host=<hostname> to server.http.host=<IP Address>
- Restart the AppWave Service.
A: This message appears when trying to run AppWave on a disk that has been compressed. You must uncompress the disk and reinstall AppWave Browser to run the Browser.
Q: Can AppWave or AppWave Browser run on a compressed disk?
A: No, disk compression is not supported at this time. AppWave and AppWave Browser must be installed and run on an uncompressed disk.
Q: Can AppWave or AppWave Browser run on an encrypted disk?
A: No, encrypted disks are not supported at this time.
Q: How can I tell if my disk is compressed?
A: Open My Computer. If the text beside the drive is blue than compression is enabled.
Q: On the AppWave Browser Options dialog the maximum allowed cache size is 4095 MB, however this dialog also displays a message "It is recommended for the AppWave Browser to use 6GB for cache size." Why is this and how can I increase my cache size to meet the recommended size?
A: AppWave intelligently sets the cache size based on the available and total disk space. If possible AppWave sets the cache to 6 GB, but if 6GB is more that 10% of the total disk space or 50% of the free disk space, then a small cache size is used. For example, AppWave Browser is installed on a system with 40GB of disk space and 20 GB of free space. Since 10% of 40 GOB is 4 GB and 50% of 20 GB is 10 GB, then the Browser cache size is set automatically to 4 GB. If the cache size is less than 6 GB then the message you saw is displayed. You can increase the disk space by installing AppWave Browser on a disk with a larger capacity and more free space, or you can free space on your current disk through Window by deleting files or uninstalling applications, or removing applications downloaded through AppWave.
Q: If I look in the folder specified as the “Cache Folder” I can see a folder structure for some of the Apps, for example “7Zip”. There is nothing in this folder. Why is it created and what would go in this folder?
A: An app folder is created every time you download an app locally, by right-clicking an app and selecting Download. The folder contents are deleted when you remove the application by right-clcking a downloaded app and selecting Remove Application.
Q: Where are locally cached apps stored on the AppWave system?
A: The apps cached on AppWave Browser are stored in Windows: C:\Documents and Settings\[username]\Local Settings\Application Data\Embarcadero\Product Repository\StreamingCore\Profiles\Administrator\Sessions\0\Cache. Windows 7 and Vista: C:\Users\[username]\AppData\Local\Embarcadero\Product Repository\StreamingCore\Profiles\Administrator\Sessions\0\Cache.