AppWave Browser FAQs
AppWave Browser FAQs
Q: AppWave Browser can’t connect to AppWave. The Browser issues a warning message indicating that connection to AppWave failed. What should I do?
A: The Browser may not be able to connect to AppWave if the Browser and AppWave are in different domains. If this is the case, in the Browser go to Tools > Connect and in the AppWave field, change the IP address with the host name of AppWave including the domain extension. If AppWave Browser cannot connect to AppWave using a host name, as is the case when a DNS server is not available, do the following on the AppWave host:
- Make sure the server IP is a static IP and is visible from the machine with AppWave Browser installed.
- On the server, edit aaserver.properties in <AppWave install Dir>\conf. Change the line #server.http.host=<hostname> to server.http.host=<IP Address>
- Restart the AppWave Service.
Q: When I launch AppWave Browser, I get the message, "TurboOption.exe must be run to turn on Turbo mode." in the title bar of the Browser and an OK button, which when clicked shuts down the Browser. What can I do to fix this problem?
A: This message appears when trying to run AppWave on a disk that has been compressed. You must uncompress the disk and reinstall AppWave Browser to run the Browser.
Q: Can AppWave or AppWave Browser run on a compressed disk?
A: No, disk compression is not supported at this time. AppWave and AppWave Browser must be installed and run on an uncompressed disk.
Q: Can AppWave or AppWave Browser run on an encrypted disk?
A: No, encrypted disks are not supported at this time.
Q: How can I tell if my disk is compressed?
A: Open My Computer. If the text beside the drive is blue than compression is enabled.
Q: On the AppWave Browser Options dialog the maximum allowed cache size is 4095 MB, however this dialog also displays a message "It is recommended for the AppWave Browser to use 6GB for cache size." Why is this and how can I increase my cache size to meet the recommended size?
A: AppWave intelligently sets the cache size based on the available and total disk space. If possible AppWave sets the cache to 6 GB, but if 6GB is more that 10% of the total disk space or 50% of the free disk space, then a small cache size is used. For example, AppWave Browser is installed on a system with 40GB of disk space and 20 GB of free space. Since 10% of 40 GOB is 4 GB and 50% of 20 GB is 10 GB, then the Browser cache size is set automatically to 4 GB. If the cache size is less than 6 GB then the message you saw is displayed. You can increase the disk space by installing AppWave Browser on a disk with a larger capacity and more free space, or you can free space on your current disk through Window by deleting files or uninstalling applications, or removing applications downloaded through AppWave.
Q: If I look in the folder specified as the “Cache Folder” I can see a folder structure for some of the Apps, for example “7Zip”. There is nothing in this folder. Why is it created and what would go in this folder?
A: An app folder is created every time you download an app locally, by right-clicking an app and selecting Download. The folder contents are deleted when you remove the application by right-clcking a downloaded app and selecting Remove Application.
Q: Where are locally cached apps stored on the AppWave system?
A: The apps cached on AppWave Browser are stored in Windows: C:\Documents and Settings\[username]\Local Settings\Application Data\Embarcadero\Product Repository\StreamingCore\Profiles\Administrator\Sessions\0\Cache. Windows 7 and Vista: C:\Users\[username]\AppData\Local\Embarcadero\Product Repository\StreamingCore\Profiles\Administrator\Sessions\0\Cache.