Licensing Your Application

From DBArtisan
Jump to: navigation, search

Go Up to Licensing Your Product

See the following topics for details on registering your product:

Registering a Trial or Workstation License during Installation

Shortly after initiating the download of a trial version of an IDERA product, you should receive an email with a serial number you must register during installation. Similarly, if you purchase an IDERA product while no trial version is active, you will receive a serial number that must be registered during installation.

  1. Start the installation. An IDERA License Registration dialog appears.
  2. Copy the serial number from the email and paste it in the Serial Number field.
  3. Enter your IDERA Developer Network account credentials in the Login or Email and Password fields. If you have not previously created an EDN account or have forgotten your password, click I need to create ... or I’ve lost my password.
  4. Click Register.

Your activation file should be downloaded and installed automatically. If this does not happen, click the Trouble Connecting? Try Web Registration link and follow the prompts. If you still have problems, see Registering By Phone.

Registering a Workstation License After Application Startup

The following instructions assume that you have received a workstation license by email and that you currently have a valid trial license. If you did not install a trial version or the trial period has expired, follow the instructions in Registering a Trial or Workstation License during Installation instead.

  1. On the Help menu, select About, and then on the dialog that opens, click Manage to open a license manager dialog.
  2. On the Serial menu, select Add.
  3. Copy the serial number from the email and paste it in the Add Serial Number dialog, and then click OK.
  4. Right-click on the serial number you added, and then select Register from the context menu. A registration dialog opens.
    Note: The Registration Code box shows a machine-specific identifier required with other registration methods.
  5. Ensure that the Register using Online Registration radio box is selected.
  6. Provide Developer Network credentials in the DN Login name or Email and DN Password boxes. If you have not previously created an EDN account or have forgotten your password, click I need to create ... or I’ve lost my password.
  7. Click Register.
  8. If prompted to restart the application, click Yes.

Your activation file should be downloaded and installed automatically. If this does not happen, click the Trouble Connecting? Try Web Registration link and follow the prompts. If you still have problems, Registering By Phone.

Registering By Phone

If you have problems with either of the above procedures, you can register licenses by phone. You will have to provide:

  • Developer Network credentials
  • The registration code displayed in the IDERA License Registration dialog that appears when you start an unlicensed application
  • The product base license serial number
  • The license serial numbers for any additional features you have purchased.

For North America, Latin America, and Asia Pacific, call (415) 834-3131 option 2 and then follow the prompts. The hours are Monday through Friday, 6:00 A.M. to 6:00 P.M. Pacific time.

For Europe, Africa, and the Middle East, call +44 (0)1628-684 494. The hours are Monday through Friday, 9 A.M. to 5:30 P.M. U.K. time.

Shortly after phoning in, you will receive an email containing an activation file. Then do the following:

  1. Save the file to the desktop or a scratch directory such as c:\temp.
  2. On the Help menu select About and then on the dialog that opens, click Register. A registration dialog opens.
  3. Select the I have received an activation file (*.slip or reg*.txt) radio box.
  4. Click the Browse button and use the Select License Activation File dialog to locate and select the activation file you installed.
  5. Click the Import button to import the activation file and when complete, click the Finish button.
  6. If prompted to restart the application, click Yes.

Registering a Networked License

If you work in an organization using Networked licensing, an administrator, department head, or someone performing a similar function will provide you with an activation file.

Once you receive the file, save it to the license subfolder of your product’s main installation folder (typically C:\Program Files\IDERA\<product><version>\license\), then restart the application.

No additional steps are necessary.

Personal tools
In other languages