ELC Quick Start

Go Up to Main Page

AppWave ELC - Enterprise License Center - First-time setup

If you have not yet installed ELC, download the ELC installer for your operating system here:

Version 5.5 (Java 17)

• Windows - 64 bit: https://altd.embarcadero.com/download/ELC/win64/ELC55_64.exe
• Windows - 32 bit: https://altd.embarcadero.com/download/ELC/win32/ELC55.exe
• Linux - 64 bit: https://altd.embarcadero.com/download/ELC/linux64/ELC55_64.bin

IMPORTANT NOTE: When installing ELC on Windows Server 2012 OS, use the installer in compatibility mode. To use compatibility mode:

1. Right-click on the ELC installer executable and open the Properties dialog.
2. Open the Compatibility tab, select ‘Windows 7’ (version 2012) or 'Windows 8' (version 2012 R2), and click the ‘OK’ button.

Open all ports for ELC Communication

Ensure all ports for communication with ELC are open.

Default port	Port Use	Description
5567	Client-server communication	Port is used by the license server to communicate with client products.
5580 for HTTP or 5583 for HTTPS	Web Admin and Catalog	Port required to access ELC Web Admin for license and user management.
20319	Remote Admin (optional)	Port required when accessing Admin page from a remote machine.
8081	Catalog downloader port	Manage Catalog

• Make sure these ports are open.
• If any of these ports are blocked inside your company’s network, contact your IT department to open them.
• If a specific port cannot be opened, use another port. You may modify ports in the ELC Admin Configuration Properties page or directly in the file <ELC_install>\LicenseCenter\conf\elise.properties and restart ELC.

Open ELC Admin Page

• The ELC Admin page opens automatically in the default Web browser.
• You can also open it from any supported Web browser by entering: <machine name>:port/loginAdmin.jsp. For example: localhost:5580/loginAdmin.jsp
• Log in as username admin with the password of admin.

Use the Setup Wizard

Use the Setup Wizard to set up licenses, product catalogs, users, groups, and notifications.

• Select Master server on the Profile selection page.
• Set up licenses on the License Hosting page.
  • Enter login, password, and certificate number found in your License Certificate email. A license Certificate email was sent from Embarcadero-licensing to the license holder upon placing the order.
    That e-mail is titled "Embarcadero License Certificate #xxxxxx", where xxxxxx is your certificate number.
  • Enter the hostname or IP address of the server as the Master host address.
    IMPORTANT: Master host address is how your client machines find your server. Specifying a static IP address of the server is a common and good practice here.
  • Click the "Host Licenses" button.
  • In case of an error, you may use an alternate hosting mechanism. Go to https://reg.embarcadero.com/srs6/el/login.jsp and follow the instructions there.
• Set up users and groups on the Users and Groups page. You can enter users and groups manually or load them from your company's LDAP server
  • If you have Concurrent licenses, setting up users is optional. By default, all users are allowed to share concurrent licenses. If users for Concurrent licenses are added, license assignment is done here: Concurrent licenses
  • If you have Named User licenses, setting up users is mandatory. Each user has to have a Named User license assigned to them here: Named User licenses
  • Setting up groups is optional.
• Point users to the end user facing ELC page <ELC machine name>:5580/login.jsp where they can download client licenses and product installers.

NOTES

• There are two default ELC Admin accounts created during installation.
  • User = admin Password = admin and User = viewer Password = viewer
• It is highly recommended that both passwords be changed during the first use. To change passwords, click on the Change password link at the upper right corner of the Admin page. To add, remove or edit accounts, click Manage Accounts next to the Change password link.
• For complete setup instructions, please refer to the Administrator’s Guide
• In case of issues with ELC, check the logs at <ELC install>\LicenseCenter\logs\ and the troubleshooting document at Troubleshooting the client
• Master/Backup configuration: A master/backup server configuration initially requires two servers running 24/7. Failover happens only when the master server stops responding. If you wish to set up a master/backup server configuration, install ELC on your backup server at the same time as the master. Switching between a single server and master/backup configuration at a later point will require assistance from Embarcadero Support.

• If problems persist, contact Embarcadero Support at http://www.embarcadero.com/support. Please be sure to provide the certificate number(s), the exact error message, log files, and behavior. ELC logs are located in the <ELC install>\LicenseCenter\logs directory. Our support technicians may request administrative access to the server to troubleshoot the problem.