Using Business Process Modeling Notations
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A Business Process Model is a visual representation of the flow of activities and their order of performance using a set of graphical elements that use shapes familiar to most modelers and business users. For example, activities are rectangles and decisions are diamonds. The result is having an easy-to-understand mechanism for creating business process models which produce complex business processes.
The following example of a Business Process diagram shows the interaction between a customer applying for a loan and the bank/lender.