Questions and Answers
Q. Can concurrent licenses be shared around the world?
A: The license terms state that use is restricted to a single territory; either the Americas, Asia Pacific, or Europe, Middle East, and Africa.
Q. Can networked licenses be transferred?
A: Concurrent licenses by definition can be shared by multiple users. Networked named user licenses may be transferred between users in certain situations, such as when one developer leaves the company and is replaced by another developer, or when a contractor finishes a project and the license needs to be transferred to another contractor. Named user licenses may not be transferred regularly between users to essentially make them serve as concurrent user licenses.
Q. Can I move the licensing server to a different machine?
A: Yes, you will need to contact Embarcadero Customer Support to discuss the migration.
Q. What if I want to use a product on several workstations?
A: With named user licenses, licenses are counted by username only. There is a limit of three simultaneous connections per user and product. With networked concurrent licenses, licenses are counted by login name plus host name.
Q. Can users use an Embarcadero client product at home?
A: Yes, if the license server is visible, for example, through the VPN, users may connect to ELC. If there is a firewall, you will have to open up certain ports for access. Otherwise, if the server is not accessible, use the offline mode setting.
Q. What load will networked licensing put on the corporate network?
A: With the ELC, network traffic is very low and should not result in significant performance degradation in the corporate network. The client sends approx. 20-30 bytes and the server replies with approx. 10 bytes.
Q. How often does the product communicate with the license server? Can I control this?
A: The server is set to communicate with the product every one minute. This is known as the heartbeat. This heartbeat is set and cannot be changed.
Q. Can ELC handle multiple license files?
A: Yes, the server is designed to handle multiple license files, including license files for multiple products, product versions and numbers of licenses. The server loads new license files via either reload command or restart.
Q. How can I setup my user list so that one user can use two or more products?
A: Each entry in the user list defines one product (or suite) license per user. One user can have multiple entries in the user list. Check the section "Configuring AppWave Enterprise License Center" for details.
- Introducing AppWave Enterprise License Center
- Installing AppWave Enterprise License Center
- Configuring AppWave Enterprise License Center
- Administering AppWave Enterprise License Center Server
- Starting AppWave Enterprise License Center
- Using AppWave Enterprise License Center commands
- Setting up a client for named user licensing
- Setting up a client for concurrent licensing
- Interpreting the logs
- Troubleshooting the server
- Troubleshooting the client
- Generating usage report logs
- Using ELC reporting log data